Exchanges and Returns Policy – I AM MOM

Exchanges and Returns Policy


All purchases made through the website iammomlingerie.pt are regulated by Portuguese law.

All returns must be made within 14 days after delivery and communicated via email: iammomlingerie@gmail.com

For security reasons, we do not accept returns or exchanges of panties, as this way we can guarantee that our pieces have never been tried by anyone.

Products must be returned in the same condition in which they were sent (without adjustments, without use, washing or odors) including the label and original packaging.

Thus, I AM MOM reserves the right to reject items that appear to have been altered, washed or damaged by misuse.

I AM MOM is not responsible for misuse or incorrect washing, so we suggest reading the section “care to have” .